Level Up Development’s Culture

What do we do?

Level Up Development is located in Indianapolis, and we cater to small businesses throughout the US in search of business enhancing tailored software solutions.

How

At Level Up Development, we empower small businesses to thrive in the constantly evolving, interconnected world by providing them with a team of enterprise-level solution experts dedicated to crafting customized software that boosts their performance.

By tackling the most significant challenges, we unlock the potential of future opportunities, stimulate innovation and growth, and ensure cost efficiency. Small businesses face new challenges and competition daily in this ever-expanding ecosystem, and they choose Level Up Development to stay ahead of the curve while adhering to their unique constraints.

Building on our foundation, our value proposition is deeply rooted in an unwavering dedication to excellence, fueled by a seamlessly integrated and skillfully trained team that is vital for realizing success. Level Up Development is committed to creating cutting-edge, custom software solutions that empower our clients to unleash their businesses’ full potential. Our team synergy and expertise distinguish us, allowing our clients to flourish in the constantly changing digital environment.

This document is dedicated to our unique culture that nurtures such a diverse group of experts and helps guide or decision making process. Like all great companies, we strive to hire the best and we value:

• Collaboration
• Trust
• Empathy
• Tenacity
• Innovation
• Fun

What Makes Level Up Development Special?

Our core philosophy of self-governance & harmony between goals, people, and processes.

Our Values Implemented

Collaboration – ensure our decisions are driving client, team, and organizational success

• We seek to understand the goals of our customers
• We accomplish incredible amounts of important work
• We demonstrate consistently strong performance so our customers can rely upon us
• We continually grow
• We make our colleagues better
• We focus on results
• We focus on making things reusable
• We provide solutions to overcome obstacles
• We understand the world from our customers’ perspective

Trust – We mean what we say and we say what we mean

• We are known for candor, authenticity, trust, transparency, and being non-political
• We only say things about fellow employees that we say to them directly
• We admit mistakes freely and openly
• We treat people with respect independent of their status or disagreement with us
• Our authentic selves are consistent

Empathy – Understand the perspectives of others

• We ask many questions about someone else’s idea before offering our own assessment
• We contribute effectively outside of our specialty
• We seek to better understand what everyone else’s role means to the team’s success
• We make connections that others miss
• We seek to understand how new technologies work together and how they can be leveraged to better service our existing and new clients
• We seek alternate perspectives

Tenacity – Tackle the hard problems through good ole hard work

• Problems don’t get the best of us, we get the best of problems
• There is no problem, given enough time, we can’t handle
• We are willing to burn the ‘midnight oil’ to research and solve issues
• We research potential solutions before asking others for help

Innovation – Continuous Improvement

• We create new ideas that prove useful
• We re-conceptualize issues to discover solutions to hard problems
• We challenge prevailing assumptions, and suggest better approaches
• We keep us nimble by minimizing complexity and finding time to simplify
• We thrive on change
• We learn from our mistakes and share those experiences
• We seek to understand how to leverage technology to make everyday activities easier
• We are not afraid of failure

Fun – Make everyone around you better through your actions

• We seek what is best for both our clients and Level Up Development, rather than what is best for ourselves or our group
• We are open-minded in search of great ideas
• We make time to help colleagues
• We share information openly and proactively
• We are able to put our needs aside to understand the needs of others

SDaaS is Tactical, like Special Forces

We operate like a Special Forces team. Special Forces are people organized into small, versatile teams, called Operational Detachment Experts. Each member of an ODE is an expert in his or her Project Operational Specialty. Their specialized training and expertise allow them to operate independently within the group toward a greater project goal.

Level Up Development operates in a very similar capacity. Our version of the modern workforce is an environment that fosters collaboration, embraces diverse viewpoints, fosters innovation, encourages openness of communication, and discourages politics & popularity contests.

Our belief is that this promotes an environment where you learn the most, perform your best work, challenge yourself daily, improve the fastest, and have the most fun. Our model works best for people who highly value consistent excellence in their colleagues and dynamic, challenging work.